2011

December 2011

Not an Estimating Problem (Lightning Keynote)

2010

July 2010

A Human Bias Toward Standards of Perfection

June 2010

Bob and Dale Chat about Social Challenges at Work

Problem Statement Smells

2008

July 2008

Loopy Conversations: What versus how, means versus ends, requirements versus design choices

2004

August 2004

Appreciation

May 2004

Misrepresenting Mehrabian

Confusion is Information

Interacting Flows: Value, Authority, and Communication

January 2004

Tests for Listening

Crucial Conversations

My Favorite Books of 2003

2003

December 2003

Judging

A Relationship is a Story

November 2003

Plan for the Present

October 2003

Directives

Defensiveness

September 2003

Significance

August 2003

Frames of Reference

July 2003

Can't

June 2003

The Weight of Words

May 2003

Willing to Change

Discouraging Generalizations

April 2003

I Don't Have Time

Reversing the Definition Game