My model of effectiveness focuses on three questions:

Often I’m focused on a single person, the person I’m coaching. When I’m working with a team, another question becomes important: What are the similarities and differences among different people’s answers to these questions?

When testers test, they observe things that others have not yet observed. So different people now have different answers to the second question, about observations.

At the risk of floating away into the metaverse, we can now ask some new questions: